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Marketing
Communications
Manager

About

Department: Marketing
Status: Full-time, Non-exempt

As Northeast Ohio's premier site for contemporary art, moCa advances the critical role that art and artists play in our world. Grounded in Cleveland and engaged in the global cultural ecosystem, we focus on art now to open and connect people to new possibilities. Our work culture is passion-driven, inclusive, fast-paced, collaborative, and fun. We value and support an enterprising staff who anticipate and react nimbly to change, embrace new opportunities, embrace and learn from failure, and face challenges responsibly and thoughtfully. moCa is the people who help to realize its mission and each employee has agency and accountability for moCa's success and value to our community and audiences.

The Marketing Communications Manager helps to develop and execute moCa’s strategic marketing and communication efforts to elevate the museum's profile locally and globally. This role focuses on creating and executing comprehensive communication strategies across numerous digital and traditional media platforms that enhance public perception, increase fundraising opportunities, and build strong community.

  • Uses the annual marketing plan to create, implement, and evaluate seasonal media plans for exhibitions and events that increase awareness, connection, and investment to moCa’s exhibitions, programs, and mission.

  • Writes and edits brand-reinforcing materials (such as press releases, social media collateral, advertising copy, email newsletters) for external audiences in support of moCa’s core and cross-departmental initiatives, fundraising efforts, visitor engagement strategies, and operational goals.

  • Leads digital engagement by developing, executing, and monitoring content that promotes moCa’s mission, programs, and value on social media platforms, moCa’s website, and internal message boards.

  • Understands basic business operations principles and applies foundational project management methods.

  • Helps to manage departmental budget, ensuring expense control and economies where possible.

  • Uses data to inform operational decisions and conducts basic data analysis to support decision-making processes.


Note: The duties above are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of the Kohl Executive Director to assign other tasks of a similar nature or level of responsibility nor does it imply an employment contract.

  • Four-year degree in Communications, Marketing, Journalism, Public Relations, English, or a related field preferred; candidates without four-year degrees must demonstrate equivalent experience.

  • 4+ years demonstrated professional success in public relations, social media, branding, positioning, and advancing creative content.

  • 2+ years demonstrated professional success in media planning that created measurable impact.


KNOWLEDGE, SKILLS, AND ABILITIES

  • Possesses advanced writing and editing skills, creates strategic content plans and executes them with precision to achieve organizational objectives, leads content creation projects, oversees the drafting and editing process with excellence, innovates content, incorporating best practices and emerging trends to optimize engagement and impact.

  • Advanced knowledge of Instagram, Facebook, and Twitter; working knowledge of LinkedIn, TikTok, YouTube, Wix, MailChimp, EventBrite, Google Analytics, HootSuite (or other social media analytics platform).

  • Uses computer systems and programs (i.e., Microsoft Office, Google Workspace, and/or role-specific technology) with competency and efficiency.

  • Reliably fulfills obligations, consistently meets or exceeds deadlines, and proactively contributes to refining and improving established policies and procedures.

  • Builds relationships and collaborates effectively, provides basic coaching and support to direct reports, and demonstrates a willingness to learn and adapt to new management responsibilities.

  • Learns and executes tasks autonomously, develops and optimizes processes for efficiency, consistently maintains exceptional focus to complete tasks independently, and makes well-informed decisions with minimal oversight.

  • Has an awareness of fundraising budgets, funding types, categorizing income sources, and reading basic reports.

  • An intermediate understanding of fundraising techniques and strategies; ability to clearly articulate the museum's mission, programs, and impact in a compelling manner.

  • Commits to modeling best practices for collaborating with diverse populations, demonstrating a proficient understanding of diversity, equity, inclusion, and accessibility (DEIA) principles.

  • Communicates (both verbally and in written English) with an advanced level of awareness, confidence, and fluency to moderate panels, present compelling arguments, persuade diverse audiences, and drive action that furthers the museum's strategic objectives.

  • Represents moCa in a positive light in interactions and communications.

  • Appreciates and possesses an intermediate understanding of both contemporary art and culture

  • Navigates and adapts to changing priorities/work environments.


PHYSICAL DEMANDS

  • Sitting (continuously), standing (occasionally), and moving among various areas of the facility (occasionally).

  • Listening and exchanging information in-person, by phone, and by computer (frequently).

  • Lifting and carrying up to 15 pounds (occasionally).

  • Using hands for simple & power grasping, pushing & pulling, and fine manipulation (continuously).

  • Operating a computer and keyboarding (continuously).

  • Reaching above shoulder level, at waist level, and below waist level (occasionally).

  • Bending (waist level), twisting (waist level), squatting, kneeling, and balancing (occasionally).

  • Climbing stairs (frequently) and/or ladders (occasionally).


WORK ENVIRONMENT

  • Eligible for a hybrid work schedule under moCa’s RWA policy.

  • Occasionally required to travel locally for work.

  • Occasionally required to work evenings and/or weekends.

  • Open-concept office with transparent walls, natural, and artificial light, and concrete floors.

  • Eligible for medical, dental, and vision benefits

  • Eligible for 403(b) Savings Plan

  • 2 weeks paid vacation, 13 paid holidays

Reports to Senior Operations Officer

  • Curious and open-minded lifelong learners who enjoy new ideas and perspectives Inspired by and interested in contemporary art and culture 

  • Committed to diversity, equity, inclusion, and accessibility 

  • Responsive, flexible, and adaptive to regularly changing content and needs 

  • Self-starters who are enterprising in their time and resource management 

  • Respectful, collaborative, caring team players

$50,000-55,000

moCa &
its workforce

Job objective

Essential duties &
responsibilities

Minimum
qualifications

Benefits

Reporting
relationship

All moCa staff
are expected to be

Salary range

To apply

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The duties above are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of the Kohl Executive Director to assign other tasks of a similar nature or level of responsibility nor does it imply an employment contract. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.

moCa is committed to fostering a diverse, equitable, and inclusive workplace where people of all backgrounds can collaborate in creating, interpreting, and advancing contemporary art. We are an equal opportunity employer and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. moCa is dedicated to providing reasonable accommodations to qualified individuals with disabilities to perform essential job functions and enjoy equal employment benefits. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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