To provide feedback or ask access-related questions, please contact us directly via:

▶ Email: ngrave@mocacleveland.org to reach Natalie Grave, Visitor Engagement Director

▶ Phone: 216.658.6929 ext.29

▶ In person: 11400 Euclid Avenue, Cleveland, OH 44106

Monday-Friday 9AM-5PM (hours may vary by time of year;

please call ahead to ensure someone can meet with you when you arrive).

 

Accessibility practices and visitor accommodations are outlined below:

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Getting Here:

Parking

moCa does not have a designated or connected parking lot.

 

There is a 30-minute drop-off/valet zone with a curb inset on Euclid Avenue directly to moCa’s front entrance. There is 2-hour metered parking on Euclid Avenue with spaces reserved for disabled parking permit holders, including two spaces directly outside of the building.

 

Additionally, the Courtyard Marriott parking lot, which is located off of Mayfield Road directly across from moCa’s loading dock, offers paid parking with one spot reserved for permit holders. The first 30 minutes are free, $1.00 for 1 hour, and $3.00 for 2 hours. 

 

The Triangle Lot, located off of Mayfield Road just east of moCa, is a paid lot that has one space reserved for permit holders in the surface lot and two spaces reserved for permit holders on the ground level of the attached parking deck. The first hour is free, $2.00 for 2 hours, $4.00 for 3 hours, $10.00 for 4 hours, $15.00 for 6 hours, and $20.00 for 24 hours. There is a $35 charge for lost tickets.

Alternate arrangements can be made in advance for visitors with disabilities traveling in oversized vehicles. Please email ngrave@mocacleveland.org for more information.

 

Public Transit

The closest RTA rapid stop is Little Italy – University Circle on the red line, which is located 0.3 miles from the museum. This is an ADA accessible stop with an elevator from street level to the platform and waiting areas.

 

All Healthline Rapid Transit Buses running along Euclid Avenue that serve the museum are wheelchair accessible. The closest bus stop is at Euclid Avenue & Cornell Road and is 0.1 miles from the museum.

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At the Museum:

For assistance during your visit, Engagement Guides are located throughout the museum to answer your questions and support your visit. 

 

Masks and COVID-19 vaccines are not required, but strongly encouraged.

 

Admission

moCa Cleveland is free and open to all.

 

Accessible Entrance

moCa’s main entrance, located off of Euclid Avenue, has a revolving door and two push-pull doors. One door is manual and one is automatic with a push button.

 

Stairs & Elevator

moCa is a four-story building, with galleries located on the ground, second, and fourth floors. The third floor has two classrooms with hands-on activities. All floors are accessible by elevator, by our Kohl Monumental Staircase, and by our interior staircase. Sensory advisory: The interior staircase is painted a vibrant yellow and often has sound work playing throughout. 

 

Seating

Seating is available on all floors of the museum. Soft furniture is located on the ground, third, and fourth floors. Benches are located in all gallery spaces. 

 

Restrooms

Accessible gendered bathrooms are on the ground level, located beside Gund Commons. There is a manual door to the bathroom vestibule that may be heavy. Please visit the nearby Welcome Center for support. 

 

Two single-stall, all-gender restrooms are located on the third floor.

 

Water Fountains

Water fountains are located near the ground floor bathrooms and on the third floor, across from the bathrooms. Personal water bottles may be used outside of gallery spaces. No food or drink is allowed in the galleries. 

 

Service Animals

Service animals are welcome at the museum. Occasionally, exhibitions may have restrictions based on loan agreements and preventative conservation requirements. We will update this section accordingly.

 

Wheelchairs

All levels of the museum are wheelchair accessible, with the exception of the Kulas Overlook, which is a 5’ by 6’ platform that looks over a portion of the Mueller Family gallery on the fourth floor. The Kulas Overlook is only accessible by a staircase with 28 stairs. 

 

moCa has two manual and two transport wheelchairs available free-of-charge on a first-come, first-serve basis. Please ask for assistance at the Welcome Center. Motorized wheelchairs are allowed in the museum. 

 

Gallery Lighting

Lighting in the galleries may be lower to protect sensitive artworks. 

 

Air Circulation

Galleries and most rooms in the facility have a complete exchange of fresh air within a ten minute period. Our HVAC system includes MERV 14 filtration to arrest most particulates.

 

Printed Material

Large-print checklists and exhibition texts are available by request at the Welcome Center.

 

Audio transcripts of exhibition essays and wall text are available on our website, at www.mocacleveland.org/AD.

 

Sensory-Friendly Spaces

At this time, there is not a designated sensory-friendly space within the museum. The ground floor Gund Commons and the classrooms on the third floor are usually quieter and less crowded than the galleries. There is natural or low light and comfortable seating in these spaces, where you can take a break.

Exhibitions:

This section will be updated seasonally to provide access information about current exhibitions. 

 

¡Juntos! (Together) and Cafeteria 2 are located on the first floor. Seating is available to experience these exhibitions.

 

Don’t mind if I do, located in the second floor Lewis Gallery, is accessible via elevator. All of the artwork in this exhibition can be touched. Seating and audio description are both available as part of the show. The conveyor belt motor makes a soft but high-pitched ringing sound; we have disposable earplugs available. The space has three air purifiers. Please wear a mask when visiting this exhibition in solidarity with the artists and your fellow visitors. 

 

A soft place to land, located in the fourth floor Mueller Family Gallery& Cohen Family Gallery, is accessible via elevator. 

There are three entrances to this space:

• Two entrances are located on either side of the elevator: an automatic door that is 40” wide and a manual push-pull door that is 32” wide. 

• A third door, leading to moCa’s yellow interior staircase, is west of the automatic door.

Two artworks in A soft place to land may be touched: 

• Visitors can put their heads through the t-shirts in Pia Camil’s Bara, Bara, Bara. 

• Visitors in socks or with bare feet can step on Alexandra Kehayoglou’s installation, With Reverence. Shoes are not allowed on this artwork. There is a bench for visitors to sit when removing their shoes. 

A monumental sculpture made of straw bales is on display in this exhibition. The straw bales have a faint natural odor. They have been treated for pests but may still have allergens. Masks are available at the Welcome Center. Please contact ngrave@mocacleveland.org with questions or concerns.

A table with materials available to touch will be located directly outside of the gallery space, in the Cahoon Lounge.

Public Programs & Events:

Wheelchair-accessible seating is available for all programming at moCa. 

 

moCa uses live captioning during public lectures and discussions on a case-by-case basis. The museum also hosts ASL interpreters at public programs on a case-by-case basis. If you would like to request live captioning or ASL interpretation at an event, please email ngrave@mocacleveland.org at least two weeks in advance of the program. 

 

Open captioning is available for all Zoom-hosted programs. 

 

We currently do not have assistive listening devices available. Engagement Guides are stationed throughout the museum to answer questions and facilitate art experiences. For guided tour requests, please call (216) 658-6929 ext.29 or email ngrave@mocacleveland.org.

 

Web Accessibility:

moCa is committed to facilitating an accessible, user-friendly web experience on our website, www.mocacleveland.org. moCa’s website is partially conformant with the World Wide Web Consortium’s (WC3) Web Content Accessibility Guidelines (WCAG) 2.1 level AA and the museum is working toward full conformance.

We welcome your feedback on the accessibility of this website. Please write to Creative Director, Tom Poole, at tpoole@mocacleveland.org with questions or suggestions.

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